“I have never been treated like this in my life,” White said on the phone. “My car’s running, people are out here … he’s pulling my hair. Can you please get someone out here?”

“This man is hurting me,” White said later in the video as she began to cry and scream.

Metropolitan Transit Authority police department officials told the Chronicle that they investigated the incident in April — which included viewing the surveillance video — and found no wrongdoing on Luca’s part.

“She was uncooperative, but he did everything reasonable within the law,” Police Chief Vera Bumpers said. “He explained what was going on, what the violation was and that he was focused on her safety as well as his.”

White ended up spending two days in jail following the altercation and a charge of resisting arrest.

A Harris County District Attorney’s Office spokesman confirmed that the office is investigating the charges against White as well as the allegations she and her lawyers have made against the police officer.