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Minimum wage hike already backfiring

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  • gftChris gftChrisG
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    gftChrisG gftChris wrote on last edited by
    #8

    One thing that always astounds me is the concept of paying waiters super-low wages to force them to rely on tips, which in turn forces them to be super polite to customers - as if they wouldn't be nice normally? I'm sure plenty of people are naturally dicks (exhibits A through Z on here 😉 ) but guess what, they're not cut out for service.

    Making sure that everyone has a decent living wage not dependent on the kindness of strangers - which will fluctuate wildly with the general economy - does not seem like a bad thing. Cooks, potwashers etc., do these guys get tips, btw?

    All that being said, literally every American I know will complain about the standard of service in the UK compared to the US, so maybe you're on to something.

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    • Westside Steve W Dedicated Reacting Well Posting Machine Collaborator First Post Conversation Starter Week One Done One Year In One Month Later Very Popular
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      W Westside Steve wrote on last edited by Westside Steve
      #9

      So you would also eliminate all commission sales positions? Think that would work well? No more quarters for production either? No more bonuses?

      WSS

      www.westsidesteve.com www.myspace.com/westsidestevemusic www.cdbaby.com/artist/westsidestevesimmons
      gftChrisG 1 Reply Last reply
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      • W Westside Steve

        So you would also eliminate all commission sales positions? Think that would work well? No more quarters for production either? No more bonuses?

        WSS

        gftChris gftChrisG
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        gftChrisG gftChris wrote on last edited by
        #10

        @westside-steve said:

        So you would also eliminate all commission sales positions? Think that would work well? No more quarters for production either? No more bonuses?

        WSS

        Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

        I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

        DieHardBrownsFanD C 2 Replies Last reply
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        • Westside Steve W Dedicated Reacting Well Posting Machine Collaborator First Post Conversation Starter Week One Done One Year In One Month Later Very Popular
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          W Westside Steve wrote on last edited by
          #11

          Commission is very similar to tipping in my opinion.

          I think in each case its incentive to go that extra mile even though I'm sure there are some people who would just do it. Still I think it helps.

          One restaurant we frequent has taken to putting little electronic terminals on each table. You can touch the screen to order more appetizers, another round of drinks and slide your credit card to pay. I refuse to use them. One of the reasons we go there is that the servers are friendly and I tip well for that service. I'd find it hard to cough up a 20 percent tip for a touch screen.

          WSS

          www.westsidesteve.com www.myspace.com/westsidestevemusic www.cdbaby.com/artist/westsidestevesimmons
          gftChrisG 1 Reply Last reply
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          • W Westside Steve

            Commission is very similar to tipping in my opinion.

            I think in each case its incentive to go that extra mile even though I'm sure there are some people who would just do it. Still I think it helps.

            One restaurant we frequent has taken to putting little electronic terminals on each table. You can touch the screen to order more appetizers, another round of drinks and slide your credit card to pay. I refuse to use them. One of the reasons we go there is that the servers are friendly and I tip well for that service. I'd find it hard to cough up a 20 percent tip for a touch screen.

            WSS

            gftChris gftChrisG
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            gftChrisG gftChris wrote on last edited by
            #12

            @westside-steve said:

            Commission is very similar to tipping in my opinion.

            I think in each case its incentive to go that extra mile even though I'm sure there are some people who would just do it. Still I think it helps.

            One restaurant we frequent has taken to putting little electronic terminals on each table. You can touch the screen to order more appetizers, another round of drinks and slide your credit card to pay. I refuse to use them. One of the reasons we go there is that the servers are friendly and I tip well for that service. I'd find it hard to cough up a 20 percent tip for a touch screen.

            WSS

            And that's just an example of technology doing a job a server could do. The server will still bring your food and serve you with a smile. I would like that feature, especially in some of the crowded restaurants. In a mom & pop diner, sure, probably not.

            Commission is a fixed return on a transaction, regardless of anything else. Tipping here is for people going above and beyond expected service - a taxi driver who carries your case up to your apartment, things like that - it's quite rare, but expected service happens everywhere. Tipping there I understand is something in between those two. To be honest, I don't go to a restaurant because of the great service, I go because of the great food, maybe the location. Bad service will put me off but I don't remember the last time I had genuinely bad service because most people are generally decent.

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            • Westside Steve W Dedicated Reacting Well Posting Machine Collaborator First Post Conversation Starter Week One Done One Year In One Month Later Very Popular
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              W Westside Steve wrote on last edited by Westside Steve
              #13

              Not to be bickersome but even though your commission percent is set the Commission salesmen might be happy enough to sell you a basic order of widgets while the enterprising fellow might try to boost that a few percent or entice you to buy a couple orders of specially made washers for those widgets.

              I worked for a short time as a commission salesman any music shop.

              One example there was that you didn't get any commission on accessories like pics or strings or guitar straps etc. Therefore nobody bothered to try to add those things on to a sale and strings, for example, are a relatively high profit sale as a percentage of cost. I personally didn't like the Commission system but some guys really hustled. They would keep a log book of every customer that they spoke to and about what. One reason for that is that customer came in during the salesman's day off he could show the manager it was his regular customer. I never bothered and never liked the hard sell so I'm assuming that guy was a better salesman than me.

              Also it's becoming more and more prevalent over here that your meals are brought by food runners rather than your actual server. For what it's worth.

              WSS

              www.westsidesteve.com www.myspace.com/westsidestevemusic www.cdbaby.com/artist/westsidestevesimmons
              StinkHoleS 1 Reply Last reply
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              • gftChrisG gftChris

                One thing that always astounds me is the concept of paying waiters super-low wages to force them to rely on tips, which in turn forces them to be super polite to customers - as if they wouldn't be nice normally? I'm sure plenty of people are naturally dicks (exhibits A through Z on here 😉 ) but guess what, they're not cut out for service.

                Making sure that everyone has a decent living wage not dependent on the kindness of strangers - which will fluctuate wildly with the general economy - does not seem like a bad thing. Cooks, potwashers etc., do these guys get tips, btw?

                All that being said, literally every American I know will complain about the standard of service in the UK compared to the US, so maybe you're on to something.

                blowe B
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                B blowe wrote on last edited by
                #14

                @gftchris said:

                One thing that always astounds me is the concept of paying waiters super-low wages to force them to rely on tips, which in turn forces them to be super polite to customers - as if they wouldn't be nice normally? I'm sure plenty of people are naturally dicks (exhibits A through Z on here 😉 ) but guess what, they're not cut out for service.

                Making sure that everyone has a decent living wage not dependent on the kindness of strangers - which will fluctuate wildly with the general economy - does not seem like a bad thing. Cooks, potwashers etc., do these guys get tips, btw?

                All that being said, literally every American I know will complain about the standard of service in the UK compared to the US, so maybe you're on to something.

                If I didn't have to rely on tips to put me through college I would have a completely different tone with my customers. Have 1000 questions over the menu while I have 2 other tables waiting to order?

                Tipped server: smile and nod while patiently answering questions.

                Untipped: half assed answers or putting the order off entirely while taking care of other tables.

                Just once I wish I could go Untipped and speak my mind to some of the assholes who walk in the door.. but for now I think I'll just smile and nod.

                I'm sure anyone who has worked the service industry understands.

                "The purpose of the military is to kill people and break things " - mike huckabee
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                • MLD Woody MLD WoodyM Dedicated Conversation Starter Very Popular First Post Collaborator Posting Machine Reacting Well One Month Later One Year In Week One Done
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                  MLD WoodyM MLD Woody wrote on last edited by
                  #15

                  I worked at a wine bar in high school. Smaller place, so I was a busboy that served as well. I hate drunk people.

                  Ja.brill Peppers - Cleveland Brown OldBrownsFan, on 02 Jun 2017 - 5:09PM said: "No you are not the work of the devil but you are deceived by the devil." Who's got it better than us? Nooooobody!
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                  • MLD WoodyM MLD Woody

                    I worked at a wine bar in high school. Smaller place, so I was a busboy that served as well. I hate drunk people.

                    blowe B
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                    B blowe wrote on last edited by
                    #16

                    @mld-woody said:

                    I worked at a wine bar in high school. Smaller place, so I was a busboy that served as well. I hate drunk people.

                    They are the worst. Sometimes entertaining but typically unpleasant.

                    Don't get me started on the canadians.

                    "The purpose of the military is to kill people and break things " - mike huckabee
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                    • gftChris gftChrisG
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                      gftChrisG gftChris wrote on last edited by
                      #17

                      I worked in a pub, same deal.

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                      • blowe B
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                        B blowe wrote on last edited by
                        #18

                        Me personally, I like being a tipped employee. Of course I look forward to starting my career soon but I have a pretty nice job for a student. I serve at the montgomery inn right on the waterfront in cincy. Typical clients range from everyday tourists to celebrities. I waited on pete rose and Ken Griffey Jr over allstar weekend. Most clients tip appropriately and the food is not cheap. On average I make around 25/hour pre-tax and I hardly have to work hard.

                        Screw 15/hour I would rather let 7 years in the food industry allow me to get a good job. Started as a dish-bitch for danny boys pizza at the age of 14 and worked my way up to a server at a great establishment. Maybe some of these people may take a hint and try it sometime.. you know.. actually working for something instead of expecting handouts.

                        "The purpose of the military is to kill people and break things " - mike huckabee
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                        • gftChrisG gftChris

                          @westside-steve said:

                          So you would also eliminate all commission sales positions? Think that would work well? No more quarters for production either? No more bonuses?

                          WSS

                          Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

                          I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

                          DieHardBrownsFan DieHardBrownsFanD Conversation Starter Dedicated Reacting Well Very Popular Collaborator Posting Machine First Post One Month Later Week One Done One Year In
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                          DieHardBrownsFanD DieHardBrownsFan wrote on last edited by
                          #19

                          @gftchris said:

                          Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

                          I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

                          In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                          "You planning on having a long relationship with that glass or are you going to drink it? Drink up, man. Maybe we can get another.” - Janis Joplin, 1970.
                          W 1 Reply Last reply
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                          • DieHardBrownsFanD DieHardBrownsFan

                            @gftchris said:

                            Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

                            I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

                            In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                            Westside Steve W Dedicated Reacting Well Posting Machine Collaborator First Post Conversation Starter Week One Done One Year In One Month Later Very Popular
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                            W Westside Steve wrote on last edited by
                            #20

                            @diehardbrownsfan said:

                            In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                            In my experience everyone in Japan, or at least from Japan, is polite. Unlike East Cleveland...

                            WSS

                            www.westsidesteve.com www.myspace.com/westsidestevemusic www.cdbaby.com/artist/westsidestevesimmons
                            gftChrisG 1 Reply Last reply
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                            • W Westside Steve

                              @diehardbrownsfan said:

                              In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                              In my experience everyone in Japan, or at least from Japan, is polite. Unlike East Cleveland...

                              WSS

                              gftChris gftChrisG
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                              gftChrisG gftChris wrote on last edited by
                              #21

                              @westside-steve said:

                              In my experience everyone in Japan, or at least from Japan, is polite. Unlike East Cleveland...

                              WSS

                              Perhaps those people haven't all been taught that they're precious flowers whose violent and aggressive outbursts are just because they aren't being challenged enough.

                              @diehardbrownsfan said:

                              In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                              Throughout east/south-east asia in my experience.

                              StinkHoleS 1 Reply Last reply
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                              • T The Cysko Kid

                                http://www.foxnews.com/politics/2015/07/22/seattle-sees-fallout-from-15-minimum-wage-as-other-cities-follow-suit/

                                Literally everyone against this ridiculous notion of doubling the minimum wage tried to tell it's deluded supporters this but no one wanted to listen

                                FairHooker11 F Dedicated Conversation Starter Reacting Well Posting Machine Collaborator First Post One Year In One Month Later Week One Done Very Popular
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                                F FairHooker11 wrote on last edited by
                                #22

                                @the-cysko-kid said:

                                http://www.foxnews.com/politics/2015/07/22/seattle-sees-fallout-from-15-minimum-wage-as-other-cities-follow-suit/

                                Literally everyone against this ridiculous notion of doubling the minimum wage tried to tell it's deluded supporters this but no one wanted to listen

                                the solutions of which for instance - can be shown in the brief moment of time last spring when the dropping fuel prices at the pump

                                gave people more money to spend elsewhere.

                                seems like the liberal minds think the money tap works best by taking it from tax revenue and giving it out

                                without helping the businesses do what they can do best by creating the revenue in the first place.

                                this result was predicted. thanks obama

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                                • gftChrisG gftChris

                                  @westside-steve said:

                                  In my experience everyone in Japan, or at least from Japan, is polite. Unlike East Cleveland...

                                  WSS

                                  Perhaps those people haven't all been taught that they're precious flowers whose violent and aggressive outbursts are just because they aren't being challenged enough.

                                  @diehardbrownsfan said:

                                  In Japan tipping is a no no, and the sales/wait staff people are super polite. Wages for these jobs are not high.

                                  Throughout east/south-east asia in my experience.

                                  StinkHole StinkHoleS One Year In One Month Later Week One Done
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                                  StinkHoleS StinkHole wrote on last edited by
                                  #23

                                  @gftchris said:

                                  Throughout east/south-east asia in my experience.

                                  Yes, Korea, Hong Kong.

                                  Been to Bangkok as well...super polite and friendly, I mean super super friendly. If you know what I mean. 😛

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                                  • gftChris gftChrisG
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                                    gftChrisG gftChris wrote on last edited by
                                    #24

                                    I meant more about the tipping, but yeah usually very friendly. Only exception being the chinese - it's not like they're rude, if you understand the situation. For them it's about volume, so if you're taking 10 minutes to make up your mind they'll give you some shit.

                                    StinkHoleS 1 Reply Last reply
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                                    • gftChrisG gftChris

                                      I meant more about the tipping, but yeah usually very friendly. Only exception being the chinese - it's not like they're rude, if you understand the situation. For them it's about volume, so if you're taking 10 minutes to make up your mind they'll give you some shit.

                                      StinkHole StinkHoleS One Year In One Month Later Week One Done
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                                      StinkHoleS StinkHole wrote on last edited by
                                      #25

                                      @gftchris said:

                                      I meant more about the tipping, but yeah usually very friendly. Only exception being the chinese - it's not like they're rude, if you understand the situation. For them it's about volume, so if you're taking 10 minutes to make up your mind they'll give you some shit.

                                      Yes, that post should have been a response to Steves.

                                      @westside-steve said:

                                      In my experience everyone in Japan, or at least from Japan, is polite.

                                      WSS

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                                      • W Westside Steve

                                        Not to be bickersome but even though your commission percent is set the Commission salesmen might be happy enough to sell you a basic order of widgets while the enterprising fellow might try to boost that a few percent or entice you to buy a couple orders of specially made washers for those widgets.

                                        I worked for a short time as a commission salesman any music shop.

                                        One example there was that you didn't get any commission on accessories like pics or strings or guitar straps etc. Therefore nobody bothered to try to add those things on to a sale and strings, for example, are a relatively high profit sale as a percentage of cost. I personally didn't like the Commission system but some guys really hustled. They would keep a log book of every customer that they spoke to and about what. One reason for that is that customer came in during the salesman's day off he could show the manager it was his regular customer. I never bothered and never liked the hard sell so I'm assuming that guy was a better salesman than me.

                                        Also it's becoming more and more prevalent over here that your meals are brought by food runners rather than your actual server. For what it's worth.

                                        WSS

                                        StinkHole StinkHoleS One Year In One Month Later Week One Done
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                                        StinkHoleS StinkHole wrote on last edited by
                                        #26

                                        @westside-steve said:

                                        Not to be bickersome but even though your commission percent is set the Commission salesmen might be happy enough to sell you a basic order of widgets while the enterprising fellow might try to boost that a few percent or entice you to buy a couple orders of specially made washers for those widgets.

                                        I worked for a short time as a commission salesman any music shop.

                                        One example there was that you didn't get any commission on accessories like pics or strings or guitar straps etc. Therefore nobody bothered to try to add those things on to a sale and strings, for example, are a relatively high profit sale as a percentage of cost. I personally didn't like the Commission system but some guys really hustled. They would keep a log book of every customer that they spoke to and about what. One reason for that is that customer came in during the salesman's day off he could show the manager it was his regular customer. I never bothered and never liked the hard sell so I'm assuming that guy was a better salesman than me.

                                        Also it's becoming more and more prevalent over here that your meals are brought by food runners rather than your actual server. For what it's worth.

                                        WSS

                                        What music shop did you work? I frequent Sams on Mayfield a lot. Great selection.
                                        W 1 Reply Last reply
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                                        • gftChrisG gftChris

                                          @westside-steve said:

                                          So you would also eliminate all commission sales positions? Think that would work well? No more quarters for production either? No more bonuses?

                                          WSS

                                          Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

                                          I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

                                          Clevfan4life C Banned Very Popular
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                                          C Clevfan4life wrote on last edited by
                                          #27

                                          @gftchris said:

                                          Commission is not the same as tips. Our sales team doesn't secure its 5% commission on a $1m deal, then the buyer chucks in an extra $200k because the sales guy was super smiley.

                                          I'd like to see that if nobody tips - which is largely out of the control of the waiter - the waiter still can afford to eat and stuff.

                                          what kind of sales are you in chris?

                                          gftChrisG 1 Reply Last reply
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